About Us
RHA got our start in 1980, recognizing that vulnerable Californians burdened by energy costs lacked access to solutions that could save them money and improve their living conditions. We pioneered programs to meet this need, delivering energy efficiency services and training disadvantaged individuals to support this work.
Since then, our program offerings have expanded to meet evolving climate and community needs while remaining rooted in the goal that spurred our founding – equitable access.
Today, our more than 40 people- and planet-focused programs help Californians improve their health and well-being, conserve energy and water, decrease greenhouse gas emissions, safeguard against extreme heat and wildfires and access clean energy careers.
Mission
Working together to improve lives by delivering equitable access to socially responsible solutions
Our Team
Board of Directors
BOARD MEMBER, SHAREHOLDER
Richard Heath
Richard Heath founded Richard Heath & Associates (RHA) in 1974 as an executive consulting company that refocused its efforts on the energy efficiency field during the 1970s energy crisis. Today he provides RHA with strategic planning to develop new solutions to high energy costs as they impact the low-income population.
He created the first-of-its-kind statewide network of community-based organizations to reach and educate low-income populations or those with barriers to traditional outreach methods. He also developed innovative programs to increase the effectiveness of agencies providing energy conservation services to low-income homes throughout California.
Dick was the original architect of the public/private partnership involving California’s major utilities, community based organizations and private contractors resulting in the weatherization of millions of low-income homes. He holds a B.A. in Public Administration from California State University, Fresno.
BOARD MEMBER, SHAREHOLDER
Dr. James O’Bannon
Jim is Chairman of the RHA Board, with 44 years of experience in the construction and energy fields. In 1979 he partnered with Richard Heath, and continues to lead RHA’s efforts in the development of energy efficiency technology.
He has authored nearly 40 published technical manuals, articles and research reports on topics related to energy efficiency, and is recognized nationally as an authority in energy efficiency issues. He is an award-winning engineering professor at California State University, Chico, known for not only instilling knowledge in his students, but also an awareness of the importance of giving back to others.
Jim is regularly invited to present or train at energy conferences throughout the nation. He earned an M.E. degree in Industrial Education from Mississippi State University, an Ed.S. in Industrial Education from Northern Iowa University and his Ph.D. in Industrial Education and Civil Engineering from the University of Missouri at Columbia.
Leadership
CHIEF EXECUTIVE OFFICER
Cynthia Rafferty
With a successful background in leading organizational growth and overseeing complex programs, Cynthia joined RHA in August of 2012 and was named Chief Executive Officer in April 2014. Cynthia provides leadership to RHA’s executive team, oversees the development and delivery of programs, and guides RHA’s strategic initiative development in service to our clients.
Prior to joining RHA, she served as Chief Operating Officer for a real estate development and construction company and has held successful leadership roles in numerous organizations. Cynthia began her career as a Naval JAG Corps Officer and worked for the Senate Intelligence Committee and for the Department of Defense Counterintelligence Field Activity Office (post 9/11).
Cynthia has proven expertise in leading companies and projects to success, and directing multiple complex programs concurrently while positively motivating those in the organization. A twice-published author, she possesses a B.A. in Social Ecology from University of California, Irvine and a Juris Doctorate from the University of California, Los Angeles School of Law. Cynthia’s leadership, commitment and achievements in positively impacting our community and industry earned her the 2024 Marjaree Mason Center Top Ten Professional Women Award.
VICE PRESIDENT, PROJECT MANAGEMENT
Baalaji Dhanabalan
Baalaji collaborates with the RHA leadership team and senior management to develop projects and their overall strategy. He establishes program timelines, goals and other targets and tracks all project milestones and activity. Baalaji’s keen attention to these details and his expertise directing critical-path activities helps optimize the delivery and maximize the effectiveness of our programs.
He is a certified Project Management Professional with more than nine years of project management experience and has specialized knowledge in conducting operational and financial data analysis, business workflow process optimization, and application design planning and execution. As a Six Sigma black belt, Baalaji utilizes his knowledge to incorporate process improvement strategies companywide.
Baalaji holds a B.S. in Mechanical Engineering from Anna University in Chennai, India and an M.S. in Industrial Engineering from New Mexico State University.
EXECUTIVE VICE PRESIDENT
Joshua Pierce
Joshua has more than 20 years of leadership experience in construction, clean energy and product development. As RHA’s Executive Vice President, he is responsible for the development and promotion of companywide strategic planning initiatives, introduction of new business lines, creation of technology roadmaps, and cultivation of new and existing partnerships. Having previously served as RHA’s Director of Technical Services from 2009-2011, Joshua brings exceptional knowledge of RHA’s core competencies and a deep commitment to serving California’s vulnerable populations.
Before rejoining RHA in 2020, Joshua served as a consultant and project manager for developers, municipal governments and non-profit organizations on green building projects. Joshua established a reputation as a business leader and changemaker as co-founder and Chief Product Officer of Zola Electric, delivering reliable and affordable solar electricity to more than a million off-grid customers across Sub-Saharan Africa.
Joshua earned a B.S. in Construction Management from California State University, Chico and completed postgraduate education at UCLA’s Anderson School of Management. He is a licensed contractor with the State of California and holds certifications as a Leadership in Energy and Environmental Design Advanced Professional and Building Performance Institute Analyst. Joshua enjoys traveling with his family to far away places, where the pavement ends and adventure begins.
CONTROLLER
Alex Kaiser
With more than six years of robust experience in finance and accounting, Alex is responsible for planning, organizing and directing all aspects of RHA’s finance department and strategic financial direction. As RHA’s top finance executive, Alex plays an integral role in the organization’s development and growth, analyzing financial performance and new business opportunities to make strategic recommendations.
A Certified Public Accountant and Certified Management Accountant, Alex has extensive knowledge of accounting systems, budgets, internal controls, business planning and asset management. Alex is a detail-oriented and strategic leader with the ability to focus on long-term solutions while managing and achieving short-term successes.
Alex has an MBA and a B.A. in Accounting from California State University, Fresno.
SENIOR DIRECTOR
Austin L. Myatt
Austin joined RHA in 2020 to lead customer outreach and enrollment efforts for large-scale weatherization and energy efficiency programs. Austin oversees day-to-day program operations and ensures aggressive enrollment and installation goals are achieved. His leadership skills enable him to build unified teams and motivate them to achieve program success. His attention to detail helps him effectively manage workflows and reporting.
With more than 13 years of experience managing contractor services for low-income weatherization programs, Austin has extensive knowledge of residential construction practices and field operations. This knowledge, coupled with his strengths in program management, aids him in evaluating program strategies and progress and deploying solutions that achieve results.
Austin holds a General Building Contractor (B) license with the California Contractors State License Board and multiple energy industry certifications with CalCerts, Inc.
SENIOR DIRECTOR
Fabiola DeCaratachea
For 20 years, Fabiola has helped design and implement programs to improve the health, safety and quality of life for disadvantaged groups in California. In her leadership of PG&E’s ESA program, she oversees subcontractors, program production, quality assurance and overall program success. She also develops culturally competent strategies for reaching diverse populations and securing participation in the program.
Before her current role, Fabiola served as Communications Director for the Dolores Huerta Foundation (DHF). She led projects and activities related to communications programming and grant writing and oversaw public-facing inquiries for DHF.
Fabiola has decades of experience working in community-based organizations and philanthropy. Her breadth of knowledge ensures clients can successfully reach their target audiences and meet program goals.
Fabiola is bilingual in Spanish. She has a B.A. in Political Science from Mount Holyoke College.
SENIOR DIRECTOR
Gabriel Peredo
Gabriel leads the development and execution of multiple energy efficiency and water conservation programs that serve residential, commercial and industrial utility customers. He oversees technical and non-technical program staff and manages overall program performance. Gabriel is an experienced leader and is skilled in problem solving, team building and budget control.
Gabriel is an Electrical Engineer and has over 15 years of energy and engineering experience. He has managed several direct installation programs, delivered thousands of comprehensive audits and conducted numerous feasibility studies. He has also managed engineering teams, projects and activities for building expansion projects, environmental compliance projects and lighting retrofit projects.
Gabriel is bilingual in Spanish and holds numerous industry certifications. He has a B.S. in Electrical Engineering from California State University, Northridge and an A.S. in Engineering from Antelope Valley College.
SENIOR DIRECTOR
Julie Weigand
For more than 20 years, Julie has served as a subject-matter expert and leader on multi-faceted outreach projects and grassroots efforts. Throughout her career, Julie has helped guide several large-scale statewide outreach and educational programs carrying a common goal of uplifting hard-to-reach communities in California. In addition to providing executive leadership on community outreach and energy programs, Julie oversees the development of program strategies, goals, workplans, budgets and reporting. She also possesses a practical knowledge of databases and application systems, ensuring RHA’s programs run efficiently and with appropriate data tracking.
Along with her ability to provide meaningful thought partnership, Julie is recognized for the collaborative spirit she brings to RHA’s leadership team. She also contributes a wealth of experience designing and implementing statewide education and outreach initiatives including Covered California, California Complete Count – Census 2020, California Low Cost Automobile Insurance Program, California LifeLine, California Teleconnect Fund, Healthy Families and Medi-Cal for Children.
Julie earned a B.S. in Health Services Administration from California State University, Fresno.
DIRECTOR, BATTERY & ENERGY RESILIENCY PROGRAMS
Lisa Hernandez
Lisa oversees RHA’s growing portfolio of battery and energy resilience programs, helping medical baseline, access and functional needs, and low-income customers mitigate the hardships of power shutoffs and failures.
With more than 20 years of experience, Lisa successfully organizes, motivates, and manages staff from various disciplines toward a common goal. Since joining RHA in 2013, she has held senior management roles on several complex, large-scale projects. Her experience includes overseeing electrification services for residents in disadvantaged communities, and training initiatives for outreach and enrollment programs for a statewide health benefit exchange. Her expertise in the International Organization for Standardization (ISO) process development is significant to RHA’s effective service delivery.
Lisa holds a Ph.D. in Molecular, Cellular and Integrative Physiology and a B.S. in Physiology from the University of California, Davis. She also has an MBA from California State University, Fresno.
DIRECTOR, BUSINESS DEVELOPMENT
Martha Lucey
Martha joined RHA in 2014 and leads the company’s strategic development to expand existing client contracts, obtain new client contracts and pursue activities in new markets. With a successful background in business development and strategic planning, Martha meets client needs by ensuring RHA’s depth of resources are deployed for maximum result and benefit.
She held top leadership positions in the financial services field, identifying ways to help struggling consumers through direct programs, education and outreach and by shaping credit and housing legislation in California by spearheading an advocacy campaign.
Martha combines her strength as a strategic thinker with creative and innovative approaches to ensure that clients receive maximum results from programs and projects. She earned a B.S. in Business Logistics from Pennsylvania State University and an MBA in Management Information Systems from Case Western Reserve University in Cleveland, Ohio.
DIRECTOR, INFORMATION TECHNOLOGY SERVICES
Poonam Hadavale
With over two decades of experience strategically developing and managing information technology projects, Poonam provides oversight and direction to RHA’s Information Systems and Technology team. She ensures the effective, efficient and secure operation of all company technology and oversees the design, development and analysis of program operational and logistical requirements. A certified Project Management Professional, Poonam is skilled at balancing priorities and collaborating with diverse personnel to achieve tangible outcomes. Her expertise includes software development, software engineering, database design, testing and quality assurance. She has a Bachelor of Engineering in Computer Science from Amravati University, India, and a Master of Management Studies, Management Information Systems from the University of Bombay, India.
DIRECTOR, HUMAN RESOURCES
Sarah Nielsen
Sarah oversees RHA’s employee relations and recruiting efforts throughout Southern California. She also provides management support for all human resources operations including employee onboarding, policy and procedure development, training and performance, and health and safety initiatives. With an exceptional ability to recruit talented individuals, Sarah ensures that RHA is always supported by a highly capable and well-trained workforce.
Sarah has more than 13 years of experience as a human resources professional in the legal, manufacturing and energy efficiency industries. She brings a wealth of knowledge in the administration of employee benefits, compliance and best practices, employment law, employee issue resolution, and human resources infrastructure.
Sarah earned a bachelor’s degree in Philosophy from San Diego State University. She also holds Professional in Human Resources, California and Society for Human Resources Professional certifications.
SENIOR MANAGER
Alejandro Alcala
Alejandro has been with RHA since 2018 and manages day-to-day operations on comprehensive commercial energy audit programs. In this role, he oversees critical activities such as commissioning oversight, design and planning support, construction management, and installation coordination.
A mechanical engineer with over six years of project management and engineering experience, Alejandro specializes in ASHRAE-level energy audits and engineering analysis of complex energy efficiency measures. His hands-on experience includes managing various energy management systems and providing technical support, making him a valuable leader in driving successful program outcomes. Alejandro has worked on Prop 39 projects, solar photovoltaic carport projects and several HVAC modernization projects. This has resulted in energy savings through value engineering for several client projects.
Alejandro holds a B.S. in Mechanical Engineering from the University of California, Riverside, and is a Certified Commissioning Authority and a National Comfort Institute Commercial System Performance Specialist.
SENIOR MANAGER
Fatima Salcido
Fatima is a versatile program manager with over 10 years of experience managing and coordinating programs. She oversees the administrative operations for the Southern Multifamily Energy Savings program, which provides energy efficiency retrofits to low-income multifamily customers throughout Southern California.
She possesses critical expertise in program operations, administrative best practices, and customer service and support. Fatima’s leadership skills, practical expertise and attention to detail allow her to manage and motivate administrative staff to track and report program progress accurately, provide positive customer experiences and achieve goals effectively.
Fatima holds a B.A. in Psychology from California State Polytechnic University, Pomona.
SENIOR MANAGER
Jessica Vasquez
Jessica uses her depth of experience working with underserved communities to manage the San Diego Gas & Electric Energy Savings Assistance Program. A hands-on manager, she provides staff mentoring and coaching to ensure her team delivers exceptional services to utility clients and their customers while achieving goals.
Joining RHA in 2001, Jessica served in program coordinator and outreach roles prior to her promotion to Senior Manager. Given her outreach expertise, Jessica understands that quality customer interactions are critical to program success. She is also skilled at establishing partnerships with community-based organizations and stakeholders to serve target populations in San Diego, Orange and San Bernardino counties.
Jessica has more than 18 years of experience working on energy and other programs that serve low-income and hard-to-reach populations.
SENIOR MANAGER
Kelly Rafferty
Kelly joined RHA in 2022 and manages the day-to-day operations of three of RHA’s energy resilience programs delivering battery storage systems and portable batteries to residential customers vulnerable to power outages. In this role, Kelly oversees critical program activities, including customer outreach and enrollment, permitting, battery installation support and subcontractor management.
With over a decade of experience in customer service roles, Kelly empowers her team to provide exceptional customer experiences and quality services. She accomplishes this by creating a collaborative, goal-oriented environment that fosters team cohesion and drives successful program outcomes.
Kelly holds a B.A. in Communication from the University of Arizona.
SENIOR MANAGER, PROGRAM AND CONTRACT COMPLIANCE
Kristen DeFehr
Kristen brings over 14 years of experience in program management and operations. She offers customized support to program managers, driving subcontractor supply chain management and identifying internal and external process improvements companywide. Kristen also monitors, coordinates, administers, and oversees contract compliance for all RHA programs.
Since 2011, Kristen has served in various internal and client-facing operational roles at RHA affording her a wealth of exposure to program design, implementation, and analysis across many different service offerings. This experience gives her a strong understanding of program needs and how to effectively troubleshoot, pivot, and enhance programmatic success through logistical refinement, systems integration, and data-driven approaches.
A solutions-oriented manager, she is skilled at working with cross-functional teams to ensure actionable results. Kristen holds a B.S. in Business Management from Babson College.
SENIOR PROPOSAL MANAGER
Lindsey McKeehan
Lindsey joined RHA in 2014 and manages the company’s proposal development and response process to ensure that RHA continues to grow, thrive and secure new work. With over 7 years of experience, Lindsey is adept at managing diverse and multidisciplinary teams throughout the proposal development cycle, from solution brainstorming and planning through proposal development and submission.
During her tenure with RHA, her keen attention to detail, strategic thinking and project management skills have enabled her to renew and establish proposal development policies and procedures, improve process efficiency and efficacy and create more positive proposal experiences for team members throughout RHA.
Lindsey has a Foundation-level certification through the Association of Proposal Management Professionals. She holds B.S. in Health Science: Health Administration from California State University – Chico.
REGIONAL FIELD MANAGER
Mike Tapia
Mike has more than two decades of management experience. His experience includes over 12 years spent in the residential energy efficiency sector, the majority of which he focused on programs designed to help low-income families save energy and money. Mike uses this experience to manage quality assurance inspections for income-qualified energy efficiency programs serving single-family and multifamily customers in Southern California. He ensures field teams perform thorough inspections, verifying that customers receive quality and safe installation services and measures that will achieve the desired energy savings.
Always prioritizing continuous improvement, Mike is skilled at motivating and mentoring staff to operate effectively in their roles. This management style helps him ensure teams have the right skills and tools to overcome program challenges and achieve goals.
SENIOR PROGRAM MANAGER
Moe Srifi
Moe joined RHA in 2021 to manage the training and technical services RHA provides to the California Department of Community Services and Development (CSD). With an extensive career in energy efficiency, Moe brings diverse skills ranging from program management and Building Performance Institute (BPI) classroom and field training to data analysis and leadership. Drawing on his expertise, Moe oversees project coordination, the development of protocols and standards and training administration.
Throughout his career in energy efficiency, Moe has implemented and managed numerous utility-led programs. He is well-versed in monitoring strategic operations and has a keen eye for identifying opportunities.
SENIOR MANAGER
Roberto Blancas
Robert has more than 10 years of experience supporting and managing the day-to-day operations of direct installation and retrofit programs for more than a dozen Southern California Public Power Authority members. These programs deliver energy audits, construction management services, energy efficiency measures, savings calculations, and lighting upgrades to commercial and municipal customers. In addition to leading program activities like scheduling, staff management and quality assurance, he also provides extensive support on budget management, reporting and training.
A skilled trainer and operations manager, Robert serves as a subject matter expert and mentor to administrative staff, field teams and program subcontractors.
Robert holds energy industry-related certifications from several organizations, including the Building Performance Institute, CalCERTS and the Environmental Protection Agency. Robert is bilingual in Spanish.
SENIOR MANAGER
Sharon Vock
Sharon is an energetic and engaging Senior Program Manager with over 17 years of experience in program operations and contract management. She currently leads the Small Multi-jurisdictional Utility Energy Savings Assistance program, delivering weatherization services to clients such as Bear Valley Electric Service, Liberty Utilities, and Southwest Gas.
Sharon excels in program administration, strategic oversight, and direct client service management. Known for her solutions-oriented mindset, she effectively monitors and mentors subcontractors to enhance performance. Her proactive leadership and strong team-building skills drive program efficiency and success.