Kelly joined RHA in 2022 and manages the day-to-day operations of three of RHA’s energy resilience programs delivering battery storage systems and portable batteries to residential customers vulnerable to power outages. In this role, Kelly oversees critical program activities, including customer outreach and enrollment, permitting, battery installation support and subcontractor management.
With over a decade of experience in customer service roles, Kelly empowers her team to provide exceptional customer experiences and quality services. She accomplishes this by creating a collaborative, goal-oriented environment that fosters team cohesion and drives successful program outcomes.
Kelly holds a B.A. in Communication from the University of Arizona.